TEMPE, Ariz., Aug. 6, 2001- Software solutions provider NeoPlanet, Inc. ( announces today a technology agreement with Compaq Computer Corporation (NYSE: CPQ) to provide solutions that deliver intelligent PC technology to the desktop to personalize customers' computing and Internet experience. The first solution to be deployed is the Compaq Advisor, which began shipping on Compaq Presario desktop and notebook PCs July 15.

The Compaq Advisor is a smart application that communicates relevant, timely and targeted messages based on individual customer needs. Messages, delivered in both online and offline environments, notify the user of conditions such as changes within the computer environment, recommend specific actions and share relevant offers to achieve optimal computer performance.

"Compaq Advisor will help us better meet our customers' computing and communications needs, while helping users maximize their PC and Internet experience," said Bob Brewer, vice president of solutions for Compaq's Access Business. "NeoPlanet's products and services will provide the underlying technology to power this new era of truly 'personal' computing from Compaq."

The Compaq Advisor is built upon NeoPlanet's new generation of technology, the Viassary suite of customer-empowering products and services. Viassary enables companies to communicate effectively with their customers through multiple digital touch points. Components of the modular suite include: a smart rules engine that activates the intelligent delivery of communications and applications; a graphics engine that allows for custom-designed interfaces, branding and functionality; and push/pull adaptive technology that discretely downloads applications, content, functionality and product updates in the background without interrupting customers' computer experience.

"We are delighted to work with Compaq, a global technology leader and innovator in personal computing capabilities, to provide personalized interactions with their customers and long-term value," said Warren Adelman, president and CEO of NeoPlanet.

The Viassary suite offers companies a powerful combination of digital marketing and Customer Relationship Management (CRM)-enabling technology, according to Robert Danoff, senior vice president of Marketing for NeoPlanet. "There's an increasing need for companies to better understand and foster interaction with their existing customers - including how, when and where they prefer to be reached - to deepen customer relationships and gain a competitive edge," said Danoff.


About NeoPlanet, Inc.
NeoPlanet, Inc. ( is a privately held software solutions provider based in Tempe, Ariz. Founded in 1999, NeoPlanet connects companies with their customers, via the desktop and other digital devices, through intelligent customer-interaction software and solutions. NeoPlanet's Viassary suite of customer-empowering products and services leverages the fundamentals of Marketing Relationship Management (MRM), enabling companies to reach their customers with the intelligent delivery of relevant, timely and targeted communications and applications to profitably drive business.

Editor's Note:
To tour the Viassary demo, visit A tour of the Compaq Advisor is available in the "Clients" section on the NeoPlanet Website.

Kimberly Cecere

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